If you work in customer service, you know how important it is to provide clients value quickly. That is precisely what...
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Shopping Behaviour Explained latest post
What is a QBR in Business? & How To Hold Successful Meetings?
If you work in customer service, you know how important it is to provide clients value quickly. That is...
LAER Explained: Strengthen The Customer-Supplier Relationship model
The LAER model is what thrives businesses’ growth by achieving customer success and obtaining their desired...
Consumer vs Customer – What Are The Key Differences?
Consumer vs customer, what are their key differences, and why do so many people mistake these two for each...
Client vs Customer – What Is The Difference Between?
Business people frequently use two terms: client vs customer depending on the partnerships formed. But some...
Customer Engagement Model – The Essentials
Whatever products your company is selling, building a clear and structured client engagement model is vital....
How Has The Internet Changed Shopping Behaviors?
How has the Internet changed shopping? Well, for starters, consumers nowadays no longer have to leave their...
How Does In-Store Shopper Eye Tracking Work?
You may be wondering what shopper eye tracking is and how it can help you. By using this technologically...
Why the Right Packaging Is Crucial to Attracting Customer Attention
The best way to appeal to customers in-store is to draw their eye. Getting customers to notice your product...
How Analysis of Your Shop Layout Can Explain Customer Behaviour
Are your customers behaving in unexpected ways? They won’t tell you when things are wrong; you need to look...
What are 5 Human Senses? Its applicability in shopper insight
Shoppers are known to use a number of senses in-store whilst shopping. In actual fact it is impossible not...
