Welcome to Shopping Behaviour Explained Ltd

If you work in customer service, you know how important it is to provide clients value quickly. That is...

The LAER model is what thrives businesses’ growth by achieving customer success and obtaining their desired...

Consumer vs customer, what are their key differences, and why do so many people mistake these two for each...

Business people frequently use two terms: client vs customer depending on the partnerships formed. But some...

Whatever products your company is selling, building a clear and structured client engagement model is vital....

How has the Internet changed shopping? Well, for starters, consumers nowadays no longer have to leave their...

You may be wondering what shopper eye tracking is and how it can help you. By using this technologically...

The best way to appeal to customers in-store is to draw their eye. Getting customers to notice your product...

Are your customers behaving in unexpected ways? They won’t tell you when things are wrong; you need to look...

Shoppers are known to use a number of senses in-store whilst shopping. In actual fact it is impossible not...