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What is a QBR in Business? & How To Hold Successful Meetings?

What is a QBR in Business? & How To Hold Successful Meetings?

by Phillip Adcock | Jul 3, 2021 | Shopper Insight

If you work in customer service, you know how important it is to provide clients value quickly. That is precisely what QBR is all about. The client’s business environments are constantly changing. Thus, it’s more practical to meet with your customers...
LAER Explained: Strengthen The Customer-Supplier Relationship model

LAER Explained: Strengthen The Customer-Supplier Relationship model

by Phillip Adcock | Jul 3, 2021 | Shopper Insight

The LAER model is what thrives businesses’ growth by achieving customer success and obtaining their desired outcome. Apart from optimizing companies’ goals, corporations should opt for customer success and understand the lifecycle across the...
Consumer vs Customer – What Are The Key Differences?

Consumer vs Customer – What Are The Key Differences?

by Phillip Adcock | Jul 3, 2021 | Shopper Insight

Consumer vs customer, what are their key differences, and why do so many people mistake these two for each other?When learning about economic subjects relating to marketing and selling strategy, inexperienced people in business might come across many jargon that mess...
Client vs Customer – What Is The Difference Between?

Client vs Customer – What Is The Difference Between?

by sbxlpro | Jul 2, 2021 | Shopper Insight

Business people frequently use two terms: client vs customer depending on the partnerships formed. But some don’t know how they differ and use them interchangeably.  We can’t dispute that distinguishing between client and customer has been a...
Customer Engagement Model – The Essentials

Customer Engagement Model – The Essentials

by Phillip Adcock | Jul 2, 2021 | Shopper Insight

Whatever products your company is selling, building a clear and structured client engagement model is vital. This model entices customers to stay with the brand and be loyal.  There is a direct relationship between positive customer engagement, increasing...
How Has The Internet Changed Shopping Behaviors?

How Has The Internet Changed Shopping Behaviors?

by Phillip Adcock | Jul 2, 2021 | Shopper Insight

How has the Internet changed shopping? Well, for starters, consumers nowadays no longer have to leave their homes to buy the things they want, which otherwise requires engaging in traffic and queuing.  Shopping has become much easier and faster, thanks to the...
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