Does Amazon Ship To PO Boxes? – Customers Need To Know

By Phillip Adcock
Last updated: Jan 8, 2023
Does Amazon Deliver To PO Boxes

Amazon uses a variety of carriers to deliver its orders, including UPS, USPS, and FedEx, among others. It also has its in-house delivery capabilities through an extensive transportation portfolio including its trucks and planes. The airline will operate flights from approximately 20 airports across the United States to various destinations to continue to meet the growing demand for its products.

Does Amazon Deliver To Po Boxes?


According to the new announcement of Amazon, this e-commerce service will deliver some kinds of items to PO boxes. This is a good option for Amazon shoppers who do not want their packages delivered if it is to a private address. 

Specifically, Amazon sellers will hire other delivery systems to ship your products to the post office boxes. Therefore, there will be a higher risk of excluding some unsuitable items. To avoid this, Prime shoppers can use General Delivery addresses or other workarounds to get their packages delivered on time.

No one wants to order a product online only to not be able to receive it. Amazon has many strict policies on mailing addresses. If you only have a posting box and want to order a product online, there are ways to create an address for Amazon.

Can Amazon Deliver All Packages To Po Boxes?

When you need to package your order from Amazon, you do not need to worry about sending the package to a PO Box. Just provide the address for the street that is on your side of the box, and Amazon will do the rest. 

It does not matter if you have a too large package for your PO Box. Post offices are professional services to get the job done. You will receive your items within the shortest period.

When you purchase a box on Amazon Prime, they will notify you in your USPS PO Box if the package is too big or too heavy.

There will be a notification that requires you to receive your items directly at the post office counter. You will be notified of this information 15 days before your delivery to pick up the item from the designated post office.

To accomplish this task, post offices first assign a parcel locker – where parcels that exceed the maximum parcel size are placed and left with the locker key to the owner of the box.

If you order an item that is larger than the locker size, Amazon offers a great solution. If it appears to be in the parcel, they will have you collect it at the counter.

Even though the post office may leave a notice in your PO box, they will pick up your parcel if it requests a signature.

How To Use Po Box As Your Shipping Address On Amazon

How To Use Po Box shipping Amazon

Be sure to fill in your shipping address correctly to receive deliveries delivered to your PO Box. Amazon will not complete delivery if the postcode or address is incorrect or illegible.

Amazon can tell you when you are ordering an item whether or not it can be shipped to a PO Box. You will receive a pop-up saying as much if you try to purchase before making changes to your shipping address.

If you are new to Amazon and need some help navigating all of their services, you can check out this instruction below:

Access Your Amazon Account

To buy items from Amazon, you need an account that belongs to the company. If you already have an account, continue reading.

Now, to sign up for Prime membership, all you have to do is get access to the Amazon platform. The process lasts about five minutes. Make sure, though, that the email account you are using is valid and likely to recall existing login information.

Head To Checkout

Amazon offers a straightforward checkout process. To commence, go to the “Your Amazon cart” option located at the top right-hand corner of your screen, then press the icon “Proceed to Checkout”.

Fix Your Shipping Address

You can’t buy Amazon stock via your home address or even PO Boxes. You just need to insert your address in line 1 and skip line 2.

If you use Amazon’s PO Box system, check the address before submitting your request because they might skip your request and choose the address in the second line.

Some Stores Ship To Po Boxes

As an alternative to Amazon, you can shop at a variety of online stores that do offer delivery to PO Boxes. Amazon is not the only place to get what you need, and many businesses offer similar things.

The other downside to Amazon is that shipping costs money. If you choose other stores, you can receive your items in the PO boxes. There are some of the most popular alternatives, for example, Kroger, Marshalls, Dollar General, TJ Maxx, etc.

Some stores can ship items to a PO box, but only up to a certain weight limit. You can check the details carefully and contact the sellers if there is anything wrong. 

Some items cannot be shipped on Amazon Prime because the retailer doesn’t use the United States Postal Service (USPS). Some retailers that don’t do any shipping with USPS are Staples, Sears, and Big Lots.

Frequently Asked Questions (FAQs)

When Won’t Amazon Deliver To Po Boxes?

Here are some cases that Amazon won’t ship to the PO box:

  • Your items exceed the sizes of PO boxes
  • Some expensive products such as computers, jewelry, and televisions,… require signatures.

Sometimes, Amazon cannot deliver to the PO boxes because of the independence of the third delivery service.

Where Can I Use My PO Box number?

If you use this service, you can use the address of the street you are living in, and then the system can determine the nearest post office for you. 


When shipping an Amazon package, it is crucial to let the store know it will be sent to a PO box. The key is to fill out your address correctly on the checkout page.

There are also many options of stores that you can buy your products from, such as Kroger, Target, eBay, etc. Before deciding to buy anything, you should choose the most suitable one.

Related Amazon Source:

* Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time.

Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services.

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