Since we implemented SBXL’s research recommendations we have seen an uplift of 23% in product sales.

Improved sales and a doubling of the conversion rate
23%
uplift in category sales
50%
Improvement in conversion rate
79%
of customers said that preferred the new shopping experience.
What we did
  • Path to Purchase analysis
  • Discovered why some didn't buy
  • Identified tactile strenghts
  • Changed the comms
  • Allowed shoppers to touch
  • Altered packaging
  • Gave better product access
  • Spoke in shopper language

Do you want to understand how your customers shop? Call us to discuss a project on +44 (0)1543 255 259

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