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Psychology

What’s love got to do, got to do with it?

3 August, 2017 Leave a comment
We all know the aim is to get more shoppers buying, but we can’t afford to ignore the challenges faced in getting them to buy again, and again. Browse, Buy, Repeat Shopper loyalty is hard to come by in this modern society, with so many brands fighting for shoppers' attention, loyalty is. Read More…

FMCG Research and SBXL

27 July, 2017 Leave a comment
If you are going to grab a soft drink or a box of tissues, chances are that you won't bother comparison shopping. You are thirsty now or know you will be soon and you want your favourite soft drink. You just buy it. Quite simply, consumers buy out of necessity (you need shampoo) or habit or. Read More…

The Difference Between Shoppers and Buyers

20 July, 2017 Leave a comment
Buyers and Shoppers both want to purchase products, but for very different reasons. Healthy negotiations between retailers and their suppliers are all well and good, but they shouldn't negatively impact the ability of the retail industry to meet the needs of the millions of shoppers that. Read More…

What’s the Best Kind of Special Offer?

13 July, 2017 Leave a comment
Would it surprise you to hear that there isn’t a ‘best kind’ of offer? It actually doesn’t matter one bit which kind you use! Although supermarkets bombard shoppers with offers and deals, the fact is that they’re often just giving money away! Why do we say this? It’s due to the. Read More…

Retail Marketing Research

29 June, 2017 Leave a comment
In 2017, it makes sense to think that the right social media campaign will increase sales. There has never been a time like now to reach into the homes and hearts of consumers. The catch is that companies need the right information so that they can tell consumers about their products and. Read More…

Why Tony the Tiger really is G-r-r-e-at!

31 May, 2017 Leave a comment
With the typical Stock Keeping Unit (SKU) in a supermarket having around a 1 in 500 chance of being bought, it’s never been harder to grab shopper’s attention than it is today. So here is a small selection of thought starters from SBXL to help you stand out to shoppers in-store and online.. Read More…

Experiential Shoppers and Meatballs – An Ideal Combination?

17 May, 2017 Leave a comment
To understand your shoppers, you need to know who they are, and how they buy. In our last blog we discussed how well you know your shoppers, doing so in terms of the five modes of shopping we experience. We know that the experiential shopper uses their senses as much as possible to. Read More…

Retail Shopper Behaviour: An Evolutionary Explanation [Infographic]

4 April, 2017 Leave a comment
As evolved as we are, human beings are still motivated by antiquated forces. Our survival instincts, including the desire to eat, reproduce and be safe, can all affect our shopping habits. SBXL looks at how insights into our lizard brain — the part responsible for the most basic survival. Read More…

How the Music You Play In-Store Can Affect Retail Shopper Behaviour

21 March, 2017 Leave a comment
Many stores rely on radio stations to provide their in-store atmosphere, while others have a CD on loop. But with shopper behaviour heavily dependent on the store surroundings, is this the best way to provide a shopper soundscape? We all respond to sound on many levels, with emotional,. Read More…

Shopper Behaviour Research: Food Samples Can Make or Break New Products

7 March, 2017 Leave a comment
Food samples are a powerful tool to raise awareness of your brand, but in the wrong hands, they can have little to no effect. Sampling is a great way to let shoppers try your new product without having to commit to buying them. They can give a massive and permanent boost to sales, but only if. Read More…

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